Phone help
Setting up a new phone, moving your data or a problem with apps? We take our time and explain everything so you can do it yourself afterwards.
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Our services – exclusively for your mobile phone
Questions about your phone
WhatsApp, settings, updates: just ask – even for the third time.
App issues
An app crashing or not working as expected? We find the cause.
Explanations when something's unclear
We calmly explain whenever something seems unclear or uncertain.
Transfer and organise photos
Move pictures from your phone to your computer and organise them so you can find them again.
Account & password recovery
Lost access to your Apple ID, Google account or similar? We can help.
Pairing with other devices
Headphones, printer or smartwatch – we connect your phone with your accessories.
A personal appointment tailored entirely to your phone
By appointment, we deliberately take our time, usually one hour, to set up your phone together or calmly clear up any open questions at your own pace, without time pressure.
Feel free to think about which topics you'd like to cover beforehand, that way we make the best use of our time together.
How switching phones works
Here's how switching to your new phone works with us:
Bring your old phone
Just drop off your current device with us.
Back up your data
We carefully back up your photos, contacts and important data.
Set up the new phone
Your new device is set up ready to use, including your data.
Check & handover
We check everything together with you before you take it home.